FAQ

Frequently Asked Questions

Find answers to common questions about Loopa's digital products and services.

About Our Products

What types of products do you offer?
We offer premium digital guides, ebooks, and tutorials covering AI, smart home technology, smartphones, electronics, and modern tech topics.

Are these products suitable for beginners?
Yes! Our guides are designed for all skill levels, from complete beginners to tech enthusiasts looking to deepen their knowledge.

Purchasing & Delivery

How do I receive my digital products?
After completing your purchase, you'll receive an instant download link via email. You can also access your downloads from your account dashboard.

What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods through our secure checkout.

Can I get a refund?
Due to the digital nature of our products, all sales are final. However, if you experience technical issues with your download, please contact us immediately.

Technical Support

I didn't receive my download link. What should I do?
First, check your spam/junk folder. If you still can't find it, contact us with your order number and we'll resend it right away.

What format are the digital products in?
Most of our guides are available in PDF format, compatible with all devices including computers, tablets, and smartphones.

Can I access my purchases on multiple devices?
Yes! Once you download your digital product, you can use it on any of your personal devices.